“It’s not just that we’ve trained a group of managers, we’ve actually built a more effective management team.”
Bob Weston, Managing Director
Challenge
Massive growth: The business scaled fast. More people, more regions, more complexity
Leadership skills: Staff were stepping into management roles without the skills to lead confidently
Too stretched: Burning time, money, and energy. Their leaders were reacting instead of leading
“We really needed to give our management some new tools to deal with this growth.”
Rob Evans, General Manager - Services
Solution
The right program: Managers applied their new leadership skills to real work, in real time
Applied learning: Training came in short bursts of content, supported by regular check-ins
Leading together: Company values became ingrained as shared habits
“It’s the variety between the formal course content and the co-lab sessions where the learners are sharing experiences and sharing how the new knowledge applies to their role.”
Bob Weston, Managing Director
Results
Leading with intention: Managers shifted from catching up to growth, to leading the charge
Working smarter: Leaders could focus on high-value work and improving operations
Growing sustainably: A connected culture ready to support growth and protect work-life balance
“I’ve come from an operational role. Management was new to me. My confidence certainly has grown.”
Steve Zimmerman, Service Manager