"We’ve decreased our turnover from close to 40% down to 7%”
Wendy Mihm-Herold, CEO
Challenge
New leaders, no framework: Managers needed more structure and support
Previous training didn’t stick: Leaders needed skills that were relevant to their work
Disjointed culture: Turnover was too high. iJag was losing valuable team members
The name aligns. It is a breakthrough. You have those 'a-ha' moments for yourself, you have those ‘a-ha’ moments with your organization and the people you work with. It's like magic.
Marcus Lunning, Director of Growth & Partnerships
Solution
Leaders growing together: Leaders learned together, building cohesion and accountability
Practical tools that stick: Practical tools and new skills that turn into daily habits
Unified culture: Leaders share a common way to lead, communicate, and be accountable
“It was hands-on, more relatable, and it stuck because it was real.”
Cory Jenkins, Regional Program Manager
Results
More confident leaders: Leaders built self-awareness and stepped up with clarity and intention
Stronger connections: Teams run tighter meetings and work from the same playbook
Culture that lifts people: Turnover dropped from nearly 40% to 7%
“This program really is life-changing. It enables people to get comfortable and confident in building their skills, and safe avenues to be able to practice.”
Anne Dirkx, Chief Operating Officer