[EP 45] Managing the tension between stablising and adapting

Welcome to our first podcast "back" with Mike and Ryan recording in our office together instead of through Zoom (which has been the mainstay for so many of us during these past 8 weeks of our nationwide lockdown). We are all adjusting from what was our old normal to the new normal or, as Mike says, our different normal.

Being a business leader during this time comes with a lot of tension. Most of us experienced an emotional roller coaster as we adjusted to working from home and all the other changes that lockdown brought to bear. While businesses and people were not equally affected, we all are dealing with the uncertainty and anxiety caused by pandemic in different ways, and much of the pressure and stress will sit below the surface. It will take some time before the full scope of the impact and (possible) damage is known, yet we must begin now to deal with these tensions.

In this podcast, Mike and Ryan discuss the tension for business leaders between stabilising and adapting. In the process of stabilising, we must look at our business model and operations for what and how we can recover, rebuild, reinstate and reassure. We need to manage the tension between stabilising and adapting without trying to lock in what's gone, reinstating things that are not longer relevant. So we must engage in the process of adapting, thinking about how to stay relevant, reimagine, reengineer, and disrupt. The good news is that as a business leader it's your role to help navigate but you don't have to have all the answers. Mike and Ryan talk about the kinds of questions you should ask yourself, your team and your customers.

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